Arthur miller wrote A View From The Bridge Essays

Arthur miller wrote A View From The Bridge Essays Arthur miller wrote A View From The Bridge Essay Arthur miller wrote A View From The Bridge Essay Arthur miller wrote A View From The Bridge, in 1940s. The play is set in New York, red hook, Brookline. The story is about Eddie Carbone an Italian longshoreman working on the New York docks. He lives with his wife Beatrice and his wifes niece Catherine. Theres also Alfieri the narrator and the lawyer in the play he guides us through the story. He shows us how the story and the characters feelings change through out the play. When I look at the play in the beginning I can see that Eddie is a kind, loyal, loving and decent man, however as the story goes on Eddies character changes. My task is to see if I consider Eddie as a tragic hero, therefore by looking at his character I well find out whether or not he is a tragic hero. During the first act I can see Eddie as a loving loyal and a hardworking man. He works to feed his wife Beatrice and his wifes niece Catherine. He scarified all his life working so that Catherine could go to school because he promised her mum that he would look after her, (oh if your mother were alive to see you she wouldnt believe it). When his wifes cousins, Macro and Rodolfo, seek refuge as illegal immigrants from Sicily, Eddie agrees to shelter them. He tells Marco that they are welcome to his house (youre welcome Marco, we got plenty of room here). Marco needs to work, so that he can feed his family and his son whos sick in the chest. However miller shows us Eddies character being, over protective of his orphaned niece Catherine, in her increasing maturity. He has an urge to protect Catherine, to keep her from discovering her independence, that makes him increasingly sensitive to the presence of Beatrices cousins and to Rodolfo in particular, to which Catherine rapidly becomes attracted. Eddie starts to think differently about Rodolfo, he thinks that Rodolfo is gay and using Catherine so that he could get an American passport. Eddies wife Beatrice is aware of how deep Eddies protectiveness is towards Catherine. It soon becomes clear that she is unhappy about Eddies attitude to his niece. But as the story goes on the problem between Eddie and Beatrice goes deeper. Beatrice is worried about when shes going to be a wife again, (whats the matter Eddie you dont like me, heh? ). As Catherine finds her self-growing attraction to Rodolfo, which leads to their planned marriage, brings out an aggressive reaction in Eddie that starts to break the family apart. Eddies desire for Catherine, force him to consult Alfieri for advice, and Alfieri offers nothing but he tells him to allow events to follow their nature course. Its now that we know how disparate Eddie is to get rid of the brothers when he betrays them and tells the immigration bureau about them. Marco finally come face to face with Eddie in the neighbourhood to give Eddie a lesson, he spats on Eddies face in front of the whole community persuading them that he is the killer of his children. As all the characters change their feelings about Eddie, he looses his two best friends Louis and Mike. Therefore when I look at the end of the story, I can see how miller is showing us a person changing from being loved to being hated. Now that I looked at how eddies character was like I consider Eddie as a tragic hero because in my knowledge a tragic hero is a character in the play that falls to disaster through the combination of personal failing and circumstances with which he cannot deal with, similar to Shakespeare story in Macbeth. I think the word hero well not go with eddies character, Because Eddie only thought of himself and no one else especially Marcos starving children. I think Eddie deserved to die, because of what hes done, but at the same time I feel sorry for him, because he was the reason for Catherine to get educated and to get that far. I think Miller wants us to think that Eddie had gone to far and he should have settled half way, he also wants us to think that Eddies desire for Catherine lead him for his death and Marcos children. I think Eddie should have thought of what could have happened to him and to his family before falling for his desire. I think the play is more likely to show Marco as a hero for putting him self in so much trouble just to save his starving family. My view about Eddie changes, to me first he looked like a decent and loyal man who was loved by his family and then changes to a selfish, cruel man. Miller leads us through the play about Eddies jealousy, which culminates in an unforgivable crime against his family and the Sicilian community. Millers point above makes me feel stronger about Eddies betrayal and Sicilian community, how they acted towards a betray in a family. The other thing that I felt strongly about was Beatrices character, Her character made me to feel sorry about her, because she was powerless towards Eddie and had no other way but to stick to her husband.

The Incentives and Aspects Affecting Work and Private Life

The Incentives and Aspects Affecting Work and Private Life Introduction The argument towards the topic in question will be strengthened by the use of motivation theories and examples. This will be done by analysing various incentives and aspects affecting work and private life. Motivation which is a major factor underlining productivity of employees within organisations can be used to balance the concept of work and private life (Daft and Murphy).Advertising We will write a custom essay sample on The Incentives and Aspects Affecting Work and Private Life specifically for you for only $16.05 $11/page Learn More Performances usually depend on the nature of skill or training level attained by an individual within a specified duration of time. It involves subjecting employees to defined principles and intended goals based on organisation’s mission and vision statements. The goals and systems used for motivation are to conform to the organisation’s corporate policy (Dick and Ellis). Theories of motivation h ave been used to explain various individual actions, reactions and needs within organisations set-up (Scott and Davis 41-50). Main Body Topic 1: Payment as an important factor Balance between work and private life is important for healthy running of an organisation. According to Fredrick Taylor’s theory of scientific management, workers can only be motivated through payment. For efficiency purposes, employees have to be placed under close supervision since they do not naturally enjoy working. This calls for the development of process breakdown capable of defining different tasks performed by specific individuals (Jaffee 65-87). Fredrick Taylor argued that for perfection and productivity to be realized, there is need for adequately equipping employees through appropriate trainings (Sytse and Schreuder 161-191). The theory is very instrumental in the aspect of delegation and at the same time provides concepts on how organisations can maximize on employees potential to realize h igh productivity at reduced costs. Management of employees stress is vital in every organisation since it assists employees in managing occurrence of unexpected events at workplace. Majority of employees work out of fear of losing their current positions, and this may at times lead to distortion of personal livelihood (Frey and Osterloh).Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Topic 2: Social needs Healthy environment at the workplace depends on the nature of focus given to employees social needs according to Mayo’s theory. The theory places much emphasis on empathy, where managers and junior employees are to portray healthy relationship. There is always dire need for healthy relationships within various working environments (Fionna; Jo Hatch andCunliffe 156-274). Good relationships can be realized through teamwork and efficient communication (Yukl 284-314). Topic 3: Psychological needs Work and private life incorporate taking care of employees’ psychological needs. This is in line with Maslows theory that focuses on the existence of five levels of human needs which require satisfaction. Within this context, the theory argues that unless one need is fully met, there are high chances of employees becoming demotivated towards progress. In this regard, there is a need to offer incentives to individual employees within organisations for the purposes of fulfilling their intended needs. However, because of differences in rank within various workplaces, the hierarchy dictates on the kind of incentive offered to the individuals (Child 156-274). Conclusion Generally, work has a great influence on individual health since people are able to earn a living out of salaried employment. However, employment has both its advantages and disadvantages since besides earning a salary, there is some percentage of stress involved due to time and energy requir ed. This calls for need of balancing work with emotional and physical health since they form essential part of productivity. Child, John. Payment Systems, Organization Contemporary Principles and Practice, Malden, MA: Blackwell Publishing, 2005. Print. Daft, Richard, and J. Murphy. Organization Theory and design, South Western; Cengage Learning, 2010. Print.Advertising We will write a custom essay sample on The Incentives and Aspects Affecting Work and Private Life specifically for you for only $16.05 $11/page Learn More Dick, Penny and S. Ellis. Introduction to Organizational Behaviour, 3rd edition, London: McGraw Hill Education. 2006. Print. Fionna, Wilson. What Managers Do – Leadership; Organizational Behaviour and Work, New York: Oxford University Press, 2006. Print. Frey, Bruno, and M. Osterloh. Succesful Management by Motivation Balancing Intrinsic  and Extrinsic Motivation, Berlin: Springer, 2002. Print. Jaffee, David. Human Relations and H uman Resources, New York: McGraw-Hill Higher Education, 2001. Print. Jo Hatch, Mary, and A. Cunliffe. Organizational Culture; Modern, symbolic and  postmodern perspectives, (2nd edition), New York: Oxford University Press, 2006. Print. Scott, Richard, and G. Davis. Classical Organization Theory; Rational, And Open  System Perspectives. New Jersey: Pearson Education, 2007. Print. Sytse, Douma, and H. Schreuder. Transaction Cost Economics; Economic Approaches  to Organizations, New Jersey, FT Prentice Hall: Pearson Education, 2008. Print.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Yukl, Gary. Leading Change in Organizations. Leadership in Organizations, (6thEdition), New Jersey: Pearson, 2006. New Jersey

Business Proposal Presentation PowerPoint Example | Topics and Well Written Essays - 500 words

Business Proposal - PowerPoint Presentation Example It is proposed to Family Health Center to examine several implementations, which are the following: creating a hall of fame, informing about best workers of the month; implementing a system of official recognition, providing employees with thank-you letters from chief executive officer; launching job swap program; providing workers with additional breaks during a working day for their diligently completed work and ensure best of employees with free lunch. Proposed solutions will ensure equal possibilities to achieve privileges, general recognition in the collectives, increase of employee’s self-esteem, more careful selection of staff to take different positions and decrease of worker’s over fatigability. Estimated costs for mentioned implementations are $87. Forecast of fluctuation movement is decrease by 20%. MEMO DATE: June 9, 2011 TO: CEO FROM: Barbara Wallace SUBJECT: Increasing motivation of medical staff THE PROBLEM: High Level of Employee Turnover and Diminishing Motivation During last three months our Family Health Center hired about ten new employees. This fact encouraged to find out the main reasons of left workers to choose unsolicited dismissals.

Case analysis Essay Example | Topics and Well Written Essays - 1500 words

Case analysis - Essay Example In St Amos Hospital, culture and ethics were closely related with the provision of extensive initiatives to employees. It is for this reason that absenteeism has never been a problem for the company despite the difficulties and the tension that characterize the specific sector. However, the problem of the missing linen proved to be the beginning for the decrease of the firm’s performance due to the measures introduced for its investigation. More specifically, because of the increase of shortages in linen, the hospital administrator, Paul Seay sent two memos to the night nursing director Jean McDuff. The first of these memos was rather general proposing just a few changes to the existed work framework (proposals included the observation of handling of linen and the report of any irregularity). However, the second memo was too difficult to be followed and as a result many of the employees working in the night shift were either resigned or asked to be removed to the morning shift . On the other hand, absenteeism that had never been a problem became frequent. In general, the performance of the hospital was radically decreased for the period followed the application of the second memo. It could be stated that the strategies proposed by the firm’s manager, specifically the hospital administrator, where not appropriate in accordance with the extension and the nature of the particular problem. This assumption can be supported by the fact that the application of the measures suggested by Paul Seay led gradually to the decrease of the employees’ performance specifically regarding the night shift in the above hospital. For this reason, the turbulences occurred in the organizational culture and the ethics applied throughout the specific organization could be regarded as a normal consequence of the measures proposed in order to face the problem of the shortage of linen. The firm’s

A social or cultural phenomenon or aspect of Chinese contemporary Research Paper

A social or cultural phenomenon or aspect of Chinese contemporary society (since 1949) - Research Paper Example My focus will remain largely on the effects and defects of these past and present trends urbanization and village-to-city migration defection. In this context, I will also give particular focus upon the relatively new research done on the position and plight of migrant women in the social structure of the modern, urbanized, industrial China, in broad reference to the central issue of migration. My topic will refer particularly to the works of contemporary urban and social theorists like Martin King Whyte, Wu Jieh-Min, Arianne M. Gaetano and Tamara Acka, among others. I will also consult authoritative government demographic reports and journals to expand the purview of my research and present a comprehensive analysis of the same. Urban-Rural Relations: A Brief Look into the Past The Maoist revolution of China, spanning the 1950s, led by the dynamic leader Mao Zedong, as well as the related economic reforms of 1966-78, had aimed to create a society of equals replacing a dense capitalis t system of greed, corruption and exploitation. One the iconic and historically significant socialist uprisings, it had ventured to establish a communist and ‘egalitarian social order’(Whyte 2010). There existed, however a large gap between theory and reality. Instead, of stabilizing and equalizing the various social strata by creating an economic and cultural balance of sorts, the Great Proletarian Cultural Revolution deepened the gulf between the social classes and created a kind of politicized ‘serfdom’ that kept China away from an ideal communist reconfiguration of the society. (Whyte 2010) Migration and Intra-social Disparities The post-Mao era saw an unprecedented influx of rural migrants to the rapidly developing cities and urban centers of flourishing business, creating a cheap labor force. This rural to urban defection of poor Chinese laborers, especially during the 1980s, can be cited as the most extensive labor flow in the history of the world (Z hao 1999) This proved to be both an economic blessing as well as an indicator of social upheaval. The Rural migration to the urban area of China has been the focus of several social, cultural as well as demographic and anthropological studies. In 1992, records indicate that a staggering 150,000 people were stranded in the railway stations of the Sichuan and Hunan provinces during the ‘Spring Festival Migration’. (Bakken 1998) Laborers from flooded and poverty-stricken rural regions also defected for shelter and jobs to Shanghai, Fujian or other wealthy cities. Under the strict social and political system of hukou or householder registration, they existed mainly as second-class citizens, even outcasts, as Wu Jieh-min pertinently points out in her essay â€Å"Rural Migrant Workers and China’s Differential Citizenship† (2010). Due to the government restriction on rural to urban migration, a deep economic disparity developed between the two. As a result, a tre nd of added incentives attracted rural migrants illegally to the large industrial cities. While the labor source was fully utilized by the greedy and profit driven industries, factories, conglomerates and corporations, however, the socio-cultural history as well as economic and political evidence suggest systematic marginalization. The differential system of perception is a sad reality in the lives of the Chinese migrant families. Case in point, the unequal system of hukou

Online Travel Industry And Online Travel Agency Tourism Essay

Online Travel Industry And Online Travel Agency Tourism Essay In Europe, consumers typically have at least 4 weeks of vacation time annually compared to just 1 or 2 weeks for the average American; that spells multiple trips booked every year. It should come as no surprise then that online travel growth rates remain far higher overseas And then theres Asia. Fifteen years ago, few consumers in India and China could afford to travel outside their home nations. But thanks to a rising middle-class consumer, Asians are increasingly traveling both domestically and abroad. In fact, according to the China Daily newspaper, international travel has grown more than 50-fold in the past two decades. Rapid growth in the online travel business has helped fuel impressive sales gains for a handful of online travel companies. But thats only half the story online travel websites are also far more profitable than traditional offline travel agency operations. The reason is simple: scalability. Specifically, when a traditional travel agency wishes to expand, it has to hire more agents. Meanwhile, expanding abroad requires setting up a local office with agents speaking the local language, and that type of infrastructure can get expensive. But in the online world, once a website is designed and set up, it can handle a tremendous number of users. Growth in sales does not necessarily require commensurate growth in the labor force a handful of website designers and technicians can maintain the site regardless of the number of customers served. This scalability is behind the fat profit margins enjoyed by online travel firms. Travel and tourism are among the biggest industries worldwide, and more than 80 percent of the travel sold in the United States is now purchased online. With more consumers using the Internet to plan their vacation getaways, online travel agencies have been growing in popularity, helping to increase business in the travel industry overall. Aside from booking travel packages, many travelers go online in search of travel reviews before making a final decision about their choices. Reports show that more travelers who have traditionally booked trips offline are checking out vacation destinations, as well as travel and hotel rates, online. India Context The Indian Scenario The online travel market in India has witnessed tremendous growth and is attracting large number of national and international players. Private equity players have made huge investments in the online travel agency (OTA) segment in the past few years. Some facts : Total tickets available for sale (Only Domestic) per day are : 275,680 Total Ticket Sold by all OTAs per day =   51,690 Market size for Indian OTA Industry in Domestic Flights:   9000 crores   approximately Nearly 40% of the tickets sold are through OTA. On an average, every aircraft in India does 5.6 flights per day If airlines could further manage route optimization and do 1 more flight per day, at 6.6 flights per day, OTA Industry Sales will be up by 15% The first online portal for India was Indiatimes.com launched in the year 2002. Subsequently the following companies joined the bandwagon. Indiatimes 2002 Make my Trip.com 2005 Yatra.com 2006 Travel Guru 2006 In the pages that follow we will research on one of the most successful company in India in this Industry which is Make my trip.com. About the company and the respective concepts, impact, future Nurtured from the seed of a single great idea to empower the traveller MakeMyTrip went on to pioneer the entire online travel industry in India. MakeMyTrip has revolutionised the travel industry over the years. This is the story of MakeMyTrip, Indias Online Travel Leader. MakeMyTrip.com, Indias leading online travel company was founded in the year 2000 by Deep Kalra. Created to empower the Indian traveller with instant booking and comprehensive choices, the company began its journey in the US-India travel market. It aimed to offer a range of best-value products and services along with cutting-edge technology and dedicated round-the-clock customer support. After consolidating its position in the market as a brand recognised for its reliability and transparency, MakeMyTrip followed its success in the US by launching its India operations in 2005. With the foresight to seize the opportunities in the domestic travel market, brought on by a slew of new airlines, MakeMyTrip offered travellers the convenience of online travel bookings at rock-bottom prices. Rapidly, MakeMyTrip became the preferred choice of millions of travellers who were delighted to be empowered by a few mouse clicks! MakeMyTrips rise has been lead by the vision and the spirit of each one of its employees, for whom no idea was too big and no problem too difficult. With untiring innovation and determination, MakeMyTrip proactively began to diversify its product offering, adding a variety of online and offline products and services. MakeMyTrip also stayed ahead of the curve by continually evolving its technology to meet the ever changing demands of the rapidly developing global travel market. Steadily establishing itself across India and the world, MakeMyTrip simultaneously nurtured the growth of its offline businesses like its franchises and affiliates simultaneously, augmenting the brands already strong retail presence further. Today, MakeMyTrip is much more than just a travel portal or a famous pioneering brand it is a one-stop-travel-shop that offers the broadest selection of travel products and services in India. MakeMyTrip is the undisputed online leader, with its share of the travel market extending to more than 50% of all online sales, a fact evinced by the trust placed in it by millions of happy customers. Remaining reliable, efficient and at the forefront of technology, MakeMyTrips commitment and customer-centricity allows it to better understand and provide for its customers diverse needs and wants, and deliver consistently. With dedicated 247 customer support and offices in 20 cities across India and 2 international offices in New York and San Francisco (in addition to several franchise locations), MakeMyTrip is there for you, whenever and wherever. MakeMyTrip Limited, the parent company of MakeMyTrip (India) Private Limited and MakeMyTrip.com Inc., Indias largest online travel company1, today announced that it has priced its initial public offering of 5,000,000 ordinary shares at a price of USD14per share. The companys ordinary shares will begin trading on the NASDAQ Global Market on 12 Aug 2010 under the symbol MMYT. The companys services and products include air tickets, customized holiday packages, hotel booking, railway tickets, bus tickets, car hire and facilitating access to travel insurance. Through its primary website, www.makemytrip.com, and other technology-enhanced platforms, the company provides access to all major domestic full-service and low-cost airlines operating in India, all major airlines operating to and from India, over 4,000 hotels in India and a wide selection of hotels outside India, Indian Railways and several major Indian bus operator Makemytrip.coms three-month global Alexa traffic rank is 1,823. Visitors to the site spend roughly 51 seconds on each pageview and a total of three minutes on the site during each visit. It is located in India. Approximately 43% of visits to the site are bounces (one pageview only). Makemytrip.com has been online for more than ten years. MakeMyTrips Products: International and Domestic Air Tickets, Holiday Packages and Hotels Domestic Bus and Rail Tickets Private Car and Taxi Rentals MICE (Meetings, Incentives, Conferences Exhibitions) B2B and Affiliate Services Management: A young company that has quickly become the leading travel service provider in India and the most trusted name in the industry, MakeMyTrips spectacular success is in no small part due to the unblinking vision of its senior management team and the dedication of its employees. MakeMyTrip employs over 700 Trippers from the travel, tourism, hospitality and technology industries. Deep KalraFounder Chief Executive Officer Mohit GuptaChief Marketing Officer Rajnish KapurChief Innovation Officer Mukesh SinghSenior Vice President Technology Development Anand KandadaiSenior Vice President Outbound Tours Keyur JoshiCo-Founder Chief Operating Officer Rajesh MagowCo-Founder Chief Financial Officer Amit SomaniChief Products Officer Amit SaberwalSenior Vice President Retail and Business Development Rohit HasteerVice President Human Resources Summary Name Age Since Current Position Kalra, Deep 41 Chairman of the Board, Chief Executive Officer Magow, Rajesh 41 Group Chief Financial Officer Singh, Mukesh 34 2009 Senior Vice President Technology Department Joshi, Keyur 37 Group Chief Operating Officer Gupta, Mohit 36 Group Chief Marketing Officer Somani, Amit 38 2010 Group Chief Products Officer Adusumalli, Ravi 34 2005 Director Aggarwal, Sanjeev 50 2006 Director Guleri, Aditya 45 2007 Director Wolf, Philip 54 2005 Director Gowrea, Gyaneshwarnath 44 2009 Director Janally, Mohammad 27 2009 Director Gour, Vivek 47 2010 Independent Director Lalonde, Frederic 37 2006 Independent Director MakeMyTrip Values We, at MakeMyTrip, abide by our companys core values in our every endeavour. It is these values that have taken us where we have been and will take us where we are going! Excellence: We must strive for excellence in whatever we do. Focus on continuous improvement in interactions with people, efficiency of processes, and the wellbeing of the organization. Customer Centricity: We must maintain focus on our customers, both internal external, by giving them priority. Strive to exceed their expectations in terms of the value and quality delivered. Integrity: We must ensure consistency between our words and actions, always delivering what we commit. We can thereby maintain transparency, trust and accountability. Accountability: We must feel responsible and accountable for the commitments we make and the quality of the results we deliver to all our stakeholders. Innovation: We must continually apply intelligence, reason and technology to our work and environment. This will allow us to take informed risks and champion new ideas to improve our business as well as the community. Teamwork:  We must foster an environment wherein we can efficiently utilise the abilities of all team members to achieve goals. We should work on the premise that the whole is greater than the sum of the parts. [emailprotected]: We must create and maintain an atmosphere of fun while at work, making work a happy place we can all look forward to. Empowerment:  We must give fellow colleagues the opportunity and freedom to think and act in ways that will allow them to get the job done, and yet be consistent with the processes laid down. Passion for Winning: We must have a can do attitude, not take no for an answer and believe that nothing is impossible. This will allow us to work relentlessly toward achieving our goals and honouring our commitments. Respect for People: We must give everyone, with whom we interact, respect and consideration. Awards Recognition Not without reason, MakeMyTrip has garnered the trust of over two million satisfied customers as well as the respect and acclaim of the entire travel industry and business world. Travel Business : Great Places To Work 2010 2nd Best Company to Work for #1 in Professional Services Superbrand India 2009-10 Great Places To Work 2009 #2 in Professional Services Best Travel Website CNBC Awaaz 2008-09 Most Visited Travel Website comScore 2005-09 Most Preferred Online Travel Agency Travel Biz Monitor Survey 2008 Number One Online Travel Agency JuxtConsult 2008 Gold and Silver Abby Award 2007-08 Among the Top Ten Websites visited by Indians comScore 2007 Nominated World Travel Awards WTA 2007 Among 100 IT Innovators NASSCOM 2007 Best Online Travel Company Galileo Express Travel World 2007 Emerging India Award ICICI Bank CNBC TV18 2006 Asias Hottest Technology Startup Red Herring 2006 Airline : Air Canada Outstanding Performance 2008 Singapore Airlines Top Passenger Agent 2007-08 British Airways Outstanding Revenue Contribution 2007-08 Air Mauritius All India Top Ten Agent//Top North India Sales Award 2006-07//2007-08 Cathay Pacific Outstanding Performance 2007 Malaysia Airlines Top Agent Award 2007 Lufthansa Outstanding Performance 2006-07 Kingfisher Airlines Outstanding Performance 2006-07 Indian Airlines Achieving Highest Domestic Passenger Sales 2006-07 Air India Outstanding Contribution to Passenger Sales 2005-06 Jet Airways Award of Excellence 2005-06 Gulf Air Continuous Support Impact There was a time when Indian families would plan their annual trip six months in advance, after spending long, sweaty hours queuing up in front of ticket booths. It sure wasnt easy. But in 2005, Deep Kalra, CEO and founder of MakeMyTrip.com, changed all that. He brought the concept of Online Travel Agents (OTA) to India and revolutionized the way the Indian middle class travels and plans their vacation. Today, the rise of Internet credibility coupled with falling rates of air travel has helped OTAs catapult to glorious success. And with a turnover of Rs 2,200 crore, MakeMyTrip.com has been a pioneer in the OTA success story. With over 50 percent market share, its the single most recognized and trusted player in the OTA industry. Future FUTURE : Focus on Advertising Strategy: Aim of MMT is to establish the brand. The focus is not just to provide cheap tickets. Advertising helps in getting your message across to the target audience more effectively. And with more and more players entering the segment, it is necessary to advertise to ensure you have captured sufficient mind-share. Again, the product basket that MMT offer is growing and our customers have to be updated accordingly. Expansion of Capacity : MMT is trying to expand capacity with caution, especially because the sector is capex hungry for the suppliers. We, at MakeMyTrip, have learnt that our suppliers are very important. Unless we make sure our suppliers business is profitable, we wont be profitable. Revenue breakup between MMT businesses: Between hotel and air, air captures a much higher percentage two-thirds of MMT business. But other product lines are growing fast, especially hotels and buses. The effort is to reduce reliance on a single line of business. While MMT lead the sector in terms of air tickets, MMT are continuously focusing on non-air products to increase their share of revenue as well. competing players Travelguru: A revolutionary online travel solutions destination, Travel Guru India has set the benchmark in the industry. With our affordable plane tickets and air tickets reservations, our travel gurus offer the most economical solution for every travel need. The travel guru mantra is based on the concept of making air tickets reservations an easy and quick process for every traveller. With the help of travel gurus, travellers can access the best fares for Travel Guru India and Travel Guru international holidays, business trips and corporate travel. The Travel Guru signature services guarantee a trip of a lifetime to any destination in India or across the globe! A trendsetter in the travel industry travel guru com offers the benefits of safe, comfortable and convenient travel at affordable fares. At travel guru com travellers can book affordable plane tickets and make domestic and international air tickets reservations. The travel gurus can also assist you with selecting a luxurious hotel to complement the travel guru air booking service. Just log on to travel guru com to book affordable plane tickets and hotel rooms for worldwide destinations. Get all the benefits of the travel guru services with just the click of a mouse! With Travel Guru India and Travel Guru international have a range of unmatched services at your fingertips. The Travel Guru services include: Air ticket Booking: Travellers can search for, compare prices and book affordable plane tickets for their chosen sectors of travel at the website. You have a comprehensive choice of airlines for low-cost, affordable plane tickets as well as for full-service airlines. Once youve made your selection just click for any air tickets reservations. Leave the rest to the travel gurus and get set to take off into the skies. Hotel Reservations: While on holiday come home to a luxurious hotel, at affordable rates. Travel Guru offers include domestic and international hotels at discounted rates with no compromise on quality, services and comfort. Take your pick from the wide selection of premium hotels that include Travel Guru India and Travel Guru International options and get your Travel Guru booking in an instant! Yatra:- Yatra Holiday Lounge is a premium, one-stop-shop for all your travel needs. Located at a convenient point within your city, the Yatra Lounge is where customers can walk in and plan their travel in privacy and comfort. When you visit a Lounge, a trained Yatra Travel Experts assists you with all aspects of your travel: booking flight tickets, hotels, cars, buses or holidays. We can even assist you with travel insurance and visa processing. The Yatra Travel Experts can also help you create customized holiday packages. The Holiday Lounges are open from 10:00 am to 7:00 pm, Monday to Saturday. Cleartrip:- MyTripYatra is dedicated to help customers to build their clear trip and cruise along with their Yatra to nirvana. As our name suggests Yatra we extend our services to provide facility for convenience of our clients to choose gamut of services like cheap air tickets on air Deccan, jet airways, Indian airlines, spice jet airlines, and air India. My Trip Yatra is a unique concept of taking offers from various online travel agents like makemytrip.com, cleartrip.com, yatra.com, travelguru.com to their customers. There are online discounts with cheap flights and hotels across the globe. Here you are free to see cheap fares, discount on airlines, offers on hotel bookings, holidays, at affordable prices for your yatra. For Cheap Air travel trip or planning Goa holidays, or looking a hotel in Goa, our way of make my trip endows you the chance to make your own cleartrip. We will add cheap hotels across the country and keep on adding different destinations like cheap flights from Delhi to Mumb ai, cheap flights from Mumbai to Delhi starting from 500 Indian Rupees.Coimbtaore FlightsAizawl FlightsColombo flights In order to spread wings of My Trip Yatra, we have affiliated ourselves with Yatra.com, one of the leading travel agents of India. Yatra.com provides cheap flights of Air Deccan, Indigo airlines, Spicejet airlines, Jet airways, Kingfisher airlines, paramount airways, go air, jetlite airline (formerly known as air Sahara airlines). Yatra.com provides unique features of At Yatra, we pay for your flights delay offers, thank you coupon code worth RS 250 if you book again with Yatra.com, various cash back offers with ICICI bank, Master Card, etc. Yatra.com also provides Yatra miles a proprietary product to redeem those miles against discount on cheap flights, cheap hotels, holidays and other packages such as Honeymoon packages, adventure packages. Yatra.com has been funded by Network 18 group that operates online websites like Moneycontrol.com, storeguru.com, buzz18.com, josh18.com, ibnlive.com, indiwo.com etc. It has also been funded by Reliance Anil Dhirubhai Ambani group. We are proud to be an affiliate of Yatra online Pvt. Ltd. Yatra online has given us platform to promote their products online. Yatra online makes seamless transaction of products like flights, hotels, holidays, Buses, and cars. Yatra online thru its website Yatra.com makes a perfect partner to any online travel agent. Cleartrip is premier travel company of India that offers exclusive facility to travelers in planning of your trip. You can plan your holiday or business trips with Cleartrip and you will get many advantages over other travel planners. Cleartrip provides many benefits to travelers such as expediency, various options for booking, great competitive prices and in-depth details of many travel options, destinations and support. You can book flights, hotels, train tickets, complete holiday packages, travel insurance and much more from Cleartrip. Cleartrip provides booking facility for over 5,500 domestic hotels and around 109,000 international hotels. Clear Trip was launched on 4 July, 2006 and within a span of 4 years it has established itself as a premier travel planner company. Cleartrip start providing SMS based ticketing service that allows you to book tickets using mobile phones. From 2008, clear trip also started providing rail tickets in India with cooperation with IRCTC (Indian Railway Catering and Tourism Corporation). Clear Trip has won many awards for its great services. It was given best travel website award in 2006 and 2007 consecutively. Clear trip is known as Google of Travel Websites as it provides tons of useful information about travel sector. In 2007 it also won the prize of most user friendly website of travel sector. Since its inception in 2006, Cleartrip has become a market leader in travel sector for providing simplest and most diverse travel planning options and best deals. You can get higher discounts on flight tickets if you choose Clear trip as your travel planner. Getting travel and tourism information had never been so easy before Cleartrip. You can find every specific detail about all cities in India along with travel options available, hotel available in that city, flight services, car rental services and main tourist attractions in that city. Online flight ticket booking is very easy with Clear trip services. You can just feed the departure and arrival destinations and timings and its internal search engine will provide you a detailed list of all flights available for your journey. You can easily compare flights of different service providers such as Jet Airways, GoAir, kingfisher, Air India and many more. If you are booking your tickets well in advance then you can also get many Cleartrip offers that will help you to save huge money on your travel. Cleartrip started its operation with a goal of making journey planning easier and hassle free and with its state of the art services it has surely achieved its goal and continue to growing with a fast pace. use the company balance sheet 3 years for the references and figures figures could be sales volume, business volume, market penetration, product mix, pricing of the product over the years v/s competition Customer Profile end users who are they- customer opinion In a cut-throat industry like OTA, how do you maintain competitive advantage? Deep Kalra, Founder CEO: Creating an experience for the customer is very important. Every OTA player today is focusing on providing more value for the customers time and money. The focus this year for MakeMyTrip is to move beyond customer satisfaction and towards creating customer delight. Also, we take pride in our customer relations; we have customer testimonials that speak very highly of our customer care executives. Being ahead on the technology curve is what gives us an edge. Its very important to keep on upgrading and reinventing new processes to enhance customer experience. Whats behind your advertising strategy? Deep Kalra, Founder CEO: Its very important to establish the brand. For us, the focus is not just to provide cheap tickets. Advertising helps in getting your message across to the target audience more effectively. And with more and more players entering the segment, it is necessary to advertise to ensure you have captured sufficient mind-share. Again, the product basket that we offer is growing and our customers have to be updated accordingly. Whats the revenue breakup between your businesses? Deep Kalra, Founder CEO: Between hotel and air, air captures a much higher percentage two-thirds of our business. But other product lines are growing fast, especially hotels and buses. The effort is to reduce reliance on a single line of business. While we lead the sector in terms of air tickets, we are continuously focusing on non-air products to increase their share of revenue as well. Criticism Some customers complain about Makemytrip not giving the complete terms of ticket (baggage allowed, flexibility to change date of travel or cancel the ticket) before booking the ticket. Some complain about false promises before booking the ticket. They warn potential customers to get the terms of the ticket in writing or email before going ahead with the phone booking. Refunds to credit cards are sometimes delayed. It is believed that calls to customer care in case of booked tickets is low priority in call queues compared to calls to buy tickets. There is undue delay in getting service in case of getting help on already booked ticket. The escalation process in case of complaints is not published on their website. Estimated waiting period or the position in the call queue is not announced. Other customers have warned that the websites Believe It Or Not promotion is indeed too good to be true. While MakeMyTrip promises you free domestic air travel once youve arrived in Inda, all such ai r travel must be booked 21 days in advance of the trip. And even if you attempt to arrange it that far in advance,  Make My Trip  makes this process very difficult, if not impossible. You will be booked on overnight flights, trips that should take three hours will wind up taking two days, and in some cases you will wind up paying taxes and fees that exceed the actual cost of the ticket, had you booked it yourself.   Customer Opinion As per various feeback posted on the website following is the broad feeback given : The call centre agents are well trained and they know their job Phone / Voice Menu is customer friendly Quick Customer responses where required on email

oil :: essays research papers

It is easy to see why DWI would like to consider Iraqi oil reserves for its exploration, drilling, refining, and transport. Iraq has become a popular country for there oil. Over the past decade since the 1991 Gulf War, many companies from over 12 countries have been signing deals to develop the Iraqi oil reserves, as part of the limited United Nations "Oil-for-Food" program. Many of these companies were from Russia and France, and both countries keep their Iraqi oil concessions for financial reasons. (ABC News) More than a fourth of Iraqis surveyed described themselves as being poor and 96 percent said they receive monthly food rations under the public food system set up through the â€Å"Oil-for-Food† program. The median income in Iraq was equivalent to about $255 (366,000 dinars) in 2003 and decreased in the first half of 2004 to about $144 (207,000 dinars). (Report paints grim picture of Iraqi life) This could be a little misleading for some. You may see numbers like this and feel investing some new business could be very helpful, yet many security issues are a major factor. Security continues to be the number one concern of the Iraqi Government and the international business community. The security situation in Iraq remains serious. Theft and violent crime persist in Iraq, and the potential for attacks against U.S. citizens and facilities remains high. Roads and other public areas can be dangerous for conspicuous foreign travelers. Law enforcement is limited, although Iraqi police units continue to be trained and deployed. (Oil connections) DWI’s current oil division is successful with Siberia, and South China Sea. At this time I feel that more research and time should be considered before investing too much money and personal into the Oil of Iraq.